Vivalamoda Privacy Policy
1. Introduction
This Privacy Policy explains how Vivalamoda ("we", "us", or "our") collects, uses, shares, and protects personal information of users of our website (vivalamoda.es). We are committed to protecting your privacy and complying with applicable data protection laws.
2. Information We Collect
We may collect the following types of personal information:
2.1. Information you provide to us:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information
2.2. Information we collect automatically:
- IP address
- Browser type
- Device information
- Cookies and similar technologies
- Usage data
3. How We Use Your Information
We use your personal information for the following purposes:
3.1. To process and fulfill your orders
3.2. To communicate with you about your orders and provide customer support
3.3. To improve our website and services
3.4. To send you marketing communications (with your consent)
3.5. To comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
4.1. Performance of a contract (when processing is necessary for the performance of a contract to which you are party)
4.2. Legitimate interests (when processing is necessary for the purposes of our legitimate interests)
4.3. Consent (when you have given consent to the processing of your personal data for specific purposes)
4.4. Legal obligation (when processing is necessary for compliance with a legal obligation)
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Data Sharing and Transfers
We may share your personal information with:
6.1. Service providers who assist us in operating our website and conducting our business
6.2. Payment processors to process your payments
6.3. Shipping companies to deliver your orders
6.4. Law enforcement or other authorities when required by applicable laws
We ensure that any third parties who process your data comply with similar and no less stringent undertakings of privacy and confidentiality.
7. International Data Transfers
As we operate in Europe, your data may be transferred to and processed in countries within the European Economic Area (EEA). We implement appropriate safeguards to ensure the protection of your personal data in accordance with this Privacy Policy.
8. Your Rights
Under applicable data protection laws, you have the following rights:
8.1. Right to access your personal data
8.2. Right to rectify inaccurate or incomplete data
8.3. Right to erasure of your personal data
8.4. Right to restrict processing of your personal data
8.5. Right to data portability
8.6. Right to object to processing based on legitimate interests
8.7. Right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in Section 12.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
10. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: office@vivalamoda.pl
13. Supervisory Authority
If you are located in the European Union and believe we are unlawfully processing your personal data, you have the right to complain to your local data protection supervisory authority.
Last updated: 05.09.2024