Payment Methods

At Vivalamoda, we offer the following secure payment options for your convenience:

1. PayPal
- Fast and secure payment through your PayPal account
- No additional fees

2. Credit Card
- We accept major credit cards including Visa, Mastercard, and American Express
- Transactions are processed securely through our payment gateway

3. Shopify Payments
- Integrated payment solution provided by Shopify
- Secure and easy checkout process

All transactions are encrypted and processed securely. We do not store your full credit card details on our servers.

 Delivery Information

Vivalamoda delivers premium clothing to customers across Europe. Here are the details of our delivery service:

 Delivery Methods

We offer the following delivery methods:

1. UPS
- Available for all European countries
- Tracking provided
- Estimated delivery time: 2-5 business days

2. DPD
- Available for all European countries
- Tracking provided
- Estimated delivery time: 2-5 business days

3. Postal Service (Spain only)
- Available for deliveries within Spain
- Tracking may be limited
- Estimated delivery time: 3-7 business days

 Delivery Costs

Delivery costs vary depending on the destination country and the chosen delivery method. The exact cost will be calculated and displayed during the checkout process before you complete your order.

#Delivery Times

- Orders are typically processed within 2-5 business days.
- Delivery times start from the day the package is dispatched.
- Please note that delivery times are estimates and may vary due to factors beyond our control.

 Important Notes

- We deliver to all countries in Europe.
- A signature may be required upon delivery.
- Please ensure that the delivery address provided is correct and complete.
- For any special delivery instructions, please contact our customer service team at office@vivalamoda.pl after placing your order.

 Customs and Import Duties

For deliveries outside of Spain, please be aware that you may be charged customs fees and import duties. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

 Questions or Concerns

If you have any questions about payments or delivery, please don't hesitate to contact our customer service team at office@vivalamoda.pl. We're here to help!

Last updated: 05.09.2024